Refund policy
Please note that we cannot accept returns for personal reasons.
In the case of a defective product, enter the number of days for returning the product after it arrives. ■■ After confirming the defective product with the photo attached to the email sent within a day, we will refund the defective product.
In this case, no returns are required.
If you would like a refund for defective products, please contact us by email within ■■ days after the product arrives.
* If you do not receive a reply within 3 business days, please contact us again.
Due to the measures against junk mail due to domain restrictions, mail may not arrive normally, so please check that you can receive the following domains.
■■ Enter your inquiry email address ■■
-Depending on the mail service, mail software, antivirus software, etc., it may be recognized as junk mail and may not be delivered correctly.
(Especially for users who use free email services such as Hotmail)
In that case, check your junk mail folder or check your service and software settings.
* Please note that we cannot accept defective products that meet the following conditions.
·Second-hand goods
・ If the delivery address is different from the orderer, defective products are excluded.
The procedure is as follows.
1: Enter the number of days to accept returns from the arrival of the product Please email the following information within 7 days.
·name
·Home Address
·Email
・ Product name and number
・ Defective part (If it is damaged, please fill in the photo)
・ Order number (listed in the order confirmation email sent)
2: We will inform you of the refund procedure as soon as the email is confirmed.
In the case of a defective product, enter the number of days for returning the product after it arrives. ■■ After confirming the defective product with the photo attached to the email sent within a day, we will refund the defective product.
In this case, no returns are required.
If you would like a refund for defective products, please contact us by email within ■■ days after the product arrives.
* If you do not receive a reply within 3 business days, please contact us again.
Due to the measures against junk mail due to domain restrictions, mail may not arrive normally, so please check that you can receive the following domains.
■■ Enter your inquiry email address ■■
-Depending on the mail service, mail software, antivirus software, etc., it may be recognized as junk mail and may not be delivered correctly.
(Especially for users who use free email services such as Hotmail)
In that case, check your junk mail folder or check your service and software settings.
* Please note that we cannot accept defective products that meet the following conditions.
·Second-hand goods
・ If the delivery address is different from the orderer, defective products are excluded.
The procedure is as follows.
1: Enter the number of days to accept returns from the arrival of the product Please email the following information within 7 days.
·name
·Home Address
・ Product name and number
・ Defective part (If it is damaged, please fill in the photo)
・ Order number (listed in the order confirmation email sent)
2: We will inform you of the refund procedure as soon as the email is confirmed.